Refund policy

We want you to keep what you buy because you like wearing it. If that's not how it turns out, here's how this works.

Returns

You have 30 days from the day your order is delivered to request a return. To be eligible, the garment must be unworn, unwashed, and in the condition you received it, with any tags still attached. We can't accept a shirt that's been worn or laundered — direct-to-garment ink settles into the cotton on the first wash and the garment is no longer new.

To start a return, email support@sunrev.com with your order number. We'll send you instructions. Please don't ship anything back before you've heard from us — returns sent without notice may not be traceable to your order, and we can't refund what we can't identify.

Return shipping

If the garment is defective, damaged in transit, or simply not what you ordered, we pay the return shipping and we replace or refund it in full, including what you originally paid for delivery. If you're returning for any other reason — fit, second thoughts, changed your mind — the return shipping is yours to cover. Original shipping charges aren't refunded in that case.

Refunds

Once your return arrives and we've looked at it, we'll email you either way. Approved refunds go back to the original payment method within 10 business days. Your bank or card issuer may take longer than that to post it, which is outside our control. If it's been more than 15 business days since we told you a refund was approved and you still don't see it, email us and we'll chase it.

Exchanges

We print in small numbered batches, and when a batch sells through, that mark rests until it's drawn again. This means we often can't promise an exchange — the size you want may no longer exist, and may not exist again. If we have your size, we'll gladly swap it. If we don't, we'll refund you rather than leave you waiting on a batch that may never be reprinted. If you're between sizes, email us before you order; we'd rather talk it through than process a return.

Damaged or wrong items

Check your order when it arrives. If something is defective, damaged, or wrong, email us within 7 days of delivery with a photo, and we'll make it right at our cost.

What we can't take back

Gift cards and any item marked final sale at the time of purchase.

EU and UK customers

If your order is being delivered into the EU or the UK, you have a statutory right to cancel within 14 days of receiving it, for any reason and without justification. That right sits alongside everything above and nothing in this policy limits it. To exercise it, email support@sunrev.com.