Shipping policy

Where we ship

We ship to the United States and to 27 other countries. If your country isn't available at checkout, we're not shipping there yet.

Shipping rates

United States. Standard shipping is $8. Orders of $70 or more ship Standard free — two tees clear that threshold. Express shipping is $15.

International. Rates are calculated live at checkout based on your destination and the weight of your order, via USPS or DHL Express. You'll see the exact cost before you pay. If a live rate can't be retrieved for your address, a flat International Standard rate of $35 applies instead.

Processing time

Orders are printed and packed in Honolulu within 2–5 business days. We print in batches by hand, so this is a real range, not a formality — an order placed the day a new batch goes up may sit at the front of the queue, and one placed mid-batch may wait a few days longer. Business days are Monday to Friday, excluding US federal holidays. We're on Hawaii Standard Time, which is worth knowing if you're wondering why we haven't replied at what feels like a normal hour.

Delivery estimates

Once your order ships, you'll get a confirmation email with tracking. Domestic delivery typically runs 3–7 business days for Standard and 1–3 for Express. International delivery typically runs 7–21 business days depending on destination and customs. These are estimates from the carrier, not guarantees from us. Delays caused by weather, customs, or carrier backlog are outside our control — though if your package appears genuinely lost, contact us and we'll help you trace it.

Shipping from Hawaii

Everything ships from Honolulu, including orders going to the US mainland. Transit times to the mainland are longer than you'd expect from a mainland-based brand. We'd rather tell you that up front than have it surprise you.

Customs, duties, and import taxes

For international orders, any customs duties, import taxes, or brokerage fees charged by your country are your responsibility and aren't included in what you pay us. We can't calculate these in advance or predict them, and we can't mark shipments as gifts or declare a value lower than what you paid. If a package is refused at customs and returned to us, we'll refund the cost of the goods less the shipping already spent.

Wrong addresses

We ship to the address you enter at checkout. If it's wrong, contact us immediately — if the order hasn't shipped we can usually fix it. Once it's gone we can't reroute it, and a package delivered to an address you gave us isn't something we can refund.

Lost or stolen packages

If tracking shows delivered and the package isn't there, check with your neighbours and your building first, then contact us within 7 days. We'll help you file a claim with the carrier. We can't automatically replace packages that tracking shows as delivered, but we're reasonable people and we'd rather solve it than argue about it.